Privacy Policy

Last Updated:

This Privacy Policy describes how Timingeigraceful, operating at timingeigraceful.world and located at 28 Liverpool Street, Hamilton Central, Hamilton 3204, New Zealand, collects, uses, stores, and protects personal information when you purchase or enquire about our personalized work-walk balance plans, including the Foundation Stride Plan, Balance Blueprint Plan, and Executive Rhythm Plan.

1. Data Controller

The data controller responsible for your personal information is Timingeigraceful. For privacy-related enquiries, contact us at admin@timingeigraceful.world or by phone at +64274896886. Our registered business address is 28 Liverpool Street, Hamilton Central, Hamilton 3204, New Zealand.

2. Scope of This Policy

This policy applies to all personal data processed through our website, contact forms, plan delivery communications, follow-up consultations, and any in-person interactions at our Hamilton studio related to work-walk balance planning services. It does not apply to third-party websites linked from our platform.

3. Information We Collect

3.1 Information You Provide

When you enquire about or purchase a work-walk balance plan, we may collect:

• Full name and preferred name
• Email address
• Phone number when voluntarily provided
• Work schedule details including start times, meeting patterns, and remote or office arrangements
• Location data such as work address, home suburb, or commute corridor for route mapping purposes
• Walking preferences including duration, terrain comfort, and accessibility requirements
• Selected plan tier and purchase history
• Content of messages submitted through our contact form
• Consent records for data processing and cookie preferences

3.2 Automatically Collected Information

When you visit timingeigraceful.world, we may automatically collect technical data including IP address, browser type, device type, operating system, referring URL, pages viewed, session duration, and cookie identifiers. This information helps us maintain website security and improve user experience.

4. Legal Basis for Processing

Under the Privacy Act 2020 of New Zealand, we process personal data based on the following grounds:

• Contractual necessity when delivering purchased work-walk balance plans
• Your explicit consent when submitting contact forms or accepting cookies
• Legitimate interests in improving our planning services, preventing fraud, and maintaining website security
• Compliance with legal obligations including tax and accounting requirements

5. How We Use Your Information

We use collected personal information exclusively for purposes related to our work-walk balance planning products and services:

• Creating and delivering personalized work-walk balance plans tailored to your schedule and location
• Mapping walking routes near your workplace, home, or commute corridor
• Conducting follow-up review sessions included in Balance Blueprint and Executive Rhythm plans
• Responding to enquiries and providing customer support
• Making seasonal and schedule-based plan adjustments
• Processing payments and maintaining transaction records
• Analysing aggregated usage patterns to improve plan quality and website functionality
• Fulfilling legal and regulatory obligations

6. Plan-Specific Data Handling

6.1 Foundation Stride Plan

For Foundation Stride Plan clients, we retain schedule templates, two mapped routes, and correspondence for fourteen days of email support following delivery. Location data is used solely for route creation and deleted from active systems twelve months after plan delivery unless you purchase an upgrade.

6.2 Balance Blueprint Plan

Balance Blueprint Plan clients provide extended schedule data for full-week planning. Energy mapping notes and consultation recordings, if any, are stored for thirty days beyond the included review session to facilitate plan adjustments. Five mapped routes and associated location coordinates remain accessible in your client portal for six months.

6.3 Executive Rhythm Plan

Executive Rhythm Plan clients receive bi-weekly reviews over three months. All schedule revisions, route updates, and consultation notes are retained for the duration of the engagement plus twelve months to support continuity. Priority scheduling data including preferred contact windows is stored for the active contract period only.

7. Data Sharing and Disclosure

Timingeigraceful does not sell, rent, or trade your personal information. We may share data with:

• Trusted service providers who assist with payment processing, email delivery, cloud storage, and website hosting, bound by confidentiality agreements
• Mapping and geolocation tools used exclusively for route planning, receiving only anonymized coordinate clusters where possible
• Legal authorities when required by New Zealand law, court order, or to protect our rights and safety
• Successors in the event of a business merger or acquisition, with continued protection under this policy

8. International Data Transfers

Some service providers may process data outside New Zealand. Where this occurs, we ensure appropriate safeguards including contractual clauses requiring equivalent privacy protection standards consistent with the Privacy Act 2020.

9. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

• Contact form enquiries without purchase: twenty-four months
• Plan delivery records and route data: six to twelve months depending on plan tier
• Financial and transaction records: seven years as required by New Zealand tax law
• Cookie preference records: twelve months
• Website server logs: ninety days

10. Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data where no legal retention requirement exists
• Object to processing based on legitimate interests
• Withdraw consent for processing that relies on consent, without affecting prior lawful processing
• Lodge a complaint with the Office of the Privacy Commissioner of New Zealand

To exercise any of these rights, contact admin@timingeigraceful.world with your request. We will respond within twenty business days.

11. Data Security

We implement technical and organizational measures to protect your personal information, including encrypted data transmission via HTTPS, access controls limiting staff access to client data on a need-to-know basis, secure storage of plan documents, regular security assessments of our website and systems, and staff training on data handling procedures specific to work-walk balance planning services.

12. Children

Our work-walk balance plans are designed for adult professionals. We do not knowingly collect personal information from individuals under sixteen years of age. If we become aware of such collection, we will promptly delete the data.

13. Cookies

Our use of cookies and similar technologies is described in detail in our Cookies Policy. Essential cookies support website functionality while analytics cookies, when accepted, help us understand how visitors interact with our plan pages.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our work-walk balance planning services, legal requirements, or data practices. Material changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

15. Contact

For privacy enquiries regarding your work-walk balance plan data, contact Timingeigraceful at admin@timingeigraceful.world, phone +64274896886, or visit us at 28 Liverpool Street, Hamilton Central, Hamilton 3204, New Zealand.